Can I pick up the parcel at the SF locker immediately once I placed the order in your store?

Usually, it takes one to two days for SF Express to process the package. When the goods are delivered to the SF locker, you will receive a sms pick up notification. Please pick up your parcel within the specified time stated in the sms.

Check order delivery status

Once the shipment is dispatched from our warehouse, the system will send out the waybill number to your email. You can track the status of the parcel on the following SF Express tracking website.

SF Express Tracking Web site

http://www.sf-express.com/hk/tc

For customers who wish to pick up their goods in SF lockers or SF service points, please follow the following steps.

– Enter the SF locker number and address when filling in the delivery address

– After the package arrives at the locker or service point, customers will receive an SMS text message from SF Express, and follow the instructions to pick up the goods at the designated location

– If customer does not pick up the goods within the specified time, SF Express will take back the goods at any time