Terms & Conditions
1. Customer must register the product in the corresponding official website in order to enjoy the limited warranty within the warranty period.
2. The warranty card should be fully completed and returned to Emotion Technology Company Limited or register the warranty online within 14 days commencing from the date of purchase.
3. Emotion Technology Company Limited provides free carry-in repair service, including parts and labor for the product.
4. Customer must present the original warranty card or warranty label together with original purchase invoice to Emotion Technology Company Limited’s technician for verification when warranty service is rendered. Service fee will be charged if any one of the documents cannot be produced.
5. Customer is responsible for delivering and collecting the Product at his/her own cost when carry-in repaired service is requested.
6. This warranty covers hardware only. Accessories such as connection cables, the CD and the floppy disks are excluded in the warranty.
7. Emotion Technology Company Limited does not provide warranty for any preloaded or bundled software. Emotion Technology Company Limited reserves all rights to make the final judgement on evaluating the malfunction or breakdown of   the product caused from software or hardware.
8. Emotion Technology Company Limited is not obligated to re-install preloaded software. Handling fee will be charged for the request of re-installation service.
9. This Warranty Does Not Apply to:
(a) Consumable parts, such as batteries or protective coatings
designed to diminish over time unless failure has occurred due to a defect in materials or workmanship. As with all batteries, the maximum capacity of the battery will decrease with time and use; this is not a defect. Only defective batteries and batteries that leak are covered by this warranty.
(b) Cosmetic damage, including but not limited to scratches, dents, cracks or other cosmetic damage.
(c) Damage caused by use with non-Emotiontech products. Defects or damage that result from the use of non-Emotiontech branded or certified Products, accessories or other peripheral equipment, including without limitation housings, parts, or software, are excluded from coverage.
(d) Damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external causes; including but not limited to: (i) improper usage or operation (e.g. operating the Product outside their permitted or intended uses as defined by Emotiontech, including but not limited to as set forth by Emotiontech in the Products’ User Manual, Quick Start Guide, Online Tutorials, and other documentation), improper storage (e.g. subjecting the Product to extreme temperatures), abuse or neglect (e.g. broken/bent/missing clips/fasteners/connectors); impact damage (e.g. dropping the Product) (ii) contact with liquids, water, rain, extreme humidity, heavy perspiration or other moisture; sand, food, dirt or similar substances (except for Products sold as resistant to such substances, but only to the extent the damage was not caused by incorrectly securing the phone’s protective elements or subjecting the Product to conditions beyond its stated specifications or limits); (iii) use of the Products for commercial rental purposes; or (iv) external causes or acts which are not the fault of Emotiontech, including but not limited to flood, fire, earthquake, tornado or other acts of God, are excluded from coverage.
(e) Unauthorized Service or Modification. Defects or damage resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way, including but not limited to tampering with or altering the software, by someone other than Emotiontech, or its authorized service centers, are excluded from coverage. Notwithstanding the foregoing, any Product which has had its bootloader unlocked, or whose operating system has been altered, including any failed attempts to unlock the bootloader or alter such operating system, is not covered by this warranty, regardless of whether such modifications are authorized, approved, or otherwise sanctioned by Emotiontech.
(f) A product or part that has been modified in any manner without the written permission of Emotiontech. Products that have been altered in any manner so as to prevent Emotiontech from determining whether such Products are covered under the terms of this Limited Warranty are excluded from coverage. The forgoing shall include but not be limited to (i) serial numbers, date tags or other manufacturer coding that has been removed, altered or obliterated; (ii) mismatched or duplicated serial numbers; or (iii) broken seals or other evidence of tampering.
Do not open the Product or attempt to repair the Product yourself; such conduct may cause damage that is not covered by this warranty.
(g) Normal wear and tear or otherwise due to the normal aging of the product.
(h) Defects, damages, or the failure of the Product due to
any communication service or network you subscribe to or use with the Products.
(i) Where the local laws permit, all software, including operating system software, third-party software, applications, and all other software of any kind. Software distributed by Emotiontech is provided “AS-IS” and “AS AVAILABLE,” “WITH ALL FAULTS” and without a warranty of any kind. The Limited Warranty does not apply to any non-Emotiontech product or any software, even if packaged or sold with the Emotiontech hardware, unless otherwise required by applicable local law.
(j) Products that have been refurbished, reconditioned, or remanufactured, except for Products repaired or replaced pursuant to the terms of this Limited Warranty.
If damage is outside the scope of warranty coverage, repair services may be available, but all costs associated with such out of warranty repair will be your responsibility.
10. The defective part should go with the whole unit in case of repair.
11. Any detective part which has been replaced, shall be Emotion Technology Company Limited’s property.
12. Under no circumstances is Emotion Technology Company Limited liable for loss directly or indirectly for any of the following:
a) third-party claims against you for losses or damages.
b) loss or damage to your records, information or data;
c) economic consequential damages including lost profits.
13. Customer should backup his/her own hard disk contents of his/her own accord before repair. Emotion Technology Company Limited shall not provide hard disk backup service.
14. In case of repair, hard disk content may be destroyed and customer will not be informed in advance. Emotion Technology Company Limited shall not be liable for any data, records or program lost due to repair.
15. Emotion Technology Company Limited shall only honor the warranty card or warranty label issued by Emotion Technology Company Limited.
16. No warranty card/label or supplementary copy will be issued in case of damage or lost. Emotion Technology Company Limited reserves the right to charge the customer for new issue.
17. In case of warranty service required overseas, customer is responsible to deliver the product to Emotion Technology Company Limited Service Centre in Hong Kong on his/her own account. Emotion Technology Company Limited shall be responsible for delivering the product back to customer, after repair, by courier services, excluding any duties, taxes or levies.
18. In case of any disputes, Emotion Technology Company Limited reserves all rights for final judgment.

條款及細則
1.客戶必須在相應的官方網站上註冊產品,才能在保修期內享受有限保修。
2.保修卡應完整填寫並退還至Emotion Technology Company Limited,或自購買之日起14天內在線註冊保修。
3. Emotion Technology Company Limited提供免費的手提維修服務,包括產品的零件和人工。
4.客戶必須在提供保修服務時向Emotion Technology Company Limited的技術人員出示原始保修卡或保修標籤以及原始購買發票,以進行驗證。如果無法出示任何一份文件,將收取服務費。
5.當需要隨身維修時,客戶有責任自費交付和收取產品。
6.此保修僅涵蓋硬件。保修中不包括附件,例如連接電纜,CD和軟盤。
7. Emotion Technology Company Limited不對任何預裝或捆綁的軟件提供保修。情感科技有限公司保留對軟件或硬件引起的產品故障或故障進行評估的最終決定權。
8. Emotion Technology Company Limited沒有義務重新安裝預裝的軟件。如果需要重新安裝服務,將收取手續費。
9.本保證不適用於:
(a)易耗部件,例如電池或保護塗層
旨在隨著時間的流逝而減少,除非由於材料或工藝缺陷導致失敗。與所有電池一樣,電池的最大容量會隨著時間和使用時間而降低;這不是缺陷。本保修僅涵蓋有缺陷的電池和洩漏的電池。
(b)外觀損壞,包括但不限於划痕,凹痕,裂縫或其他外觀損壞。
(c)因與非Emotiontech產品一起使用而造成的損壞。因使用非Emotiontech品牌或認證的產品,配件或其他外圍設備(包括但不限於外殼,零件或軟件)而導致的缺陷或損壞不在保修範圍之內。
(d)因事故,濫用,濫用,液體接觸,火災,地震或其他外部原因造成的損害;包括但不限於:(i)不正確的使用或操作(例如,超出Emotiontech所定義的允許或預定用途使用產品,包括但不限於Emotiontech在《產品用戶手冊》中規定的內容,快速入門指南,在線教程和其他文檔),存儲不當(例如,將產品置於極端溫度下),濫用或忽視(例如,折斷/彎曲/丟失的夾子/緊固件/連接器);撞擊損壞(例如跌落產品)(ii)接觸液體,水,雨水,極端濕度,重汗或其他濕氣;沙,食物,污垢或類似物質(以對此類物質的抵抗力出售的產品除外,但僅在不因錯誤地固定手機保護元件或使產品經受超出其指定規格或限制的條件而造成的損壞的範圍內); (iii)將產品用於商業租賃目的;或(iv)非Emotiontech的外部原因或行為,包括但不限於洪水,火災,地震,龍捲風或其他上帝行為,均不包括在內。
(e)未經授權的服務或修改。因以任何方式進行服務,測試,調整,安裝,維護,更改或修改而導致的缺陷或損壞,包括但不限於由Emotiontech或其授權服務中心以外的其他人篡改或更改軟件。不包括在內。儘管有上述規定,但任何已解鎖其引導加載程序或已更改其操作系統的產品,包括任何試圖解鎖該引導加載程序或更改該操作系統的失敗嘗試,均不屬於本保修範圍,無論是否已授權進行此類修改,由Emotiontech批准或以其他方式批准。
(f)未經Emotiontech書面許可以任何方式修改的產品或零件。為防止Emotiontech確定本有限擔保的條款所涵蓋的產品而進行了任何更改的產品均不包括在內。上述內容應包括但不限於(i)已被刪除,更改或刪除的序列號,日期標籤或其他製造商編碼; (ii)序列號不匹配或重複; (iii)封條破損或其他篡改證據。
請勿打開產品或嘗試自行維修產品;此類行為可能會導致本保修不涵蓋的損壞。
(g)正常磨損或由於產品正常老化引起的其他情況。
h)由於以下原因導致的產品缺陷,損壞或故障
您訂閱或與產品一起使用的任何通信服務或網絡。
(i)在當地法律允許的情況下,所有軟件,包括操作系統軟件,第三方軟件,應用程序和所有其他任何形式的軟件。由Emotiontech分發的軟件按“原樣”和“可用”,“所有故障”提供,並且不提供任何形式的保證。有限保修不適用於任何非Emotiontech產品或任何軟件,即使與Emotiontech硬件一起包裝或出售,除非適用的當地法律另有要求。
(j)經過翻新,翻新或重新製造的產品,但根據本有限保修條款維修或更換的產品除外。
如果損壞不在保修範圍之內,則可以提供維修服務,但是與保修外相關的所有費用將由您承擔。
10.維修時,有缺陷的部件應與整個裝置一起使用。
11.任何已更換的偵探部件應為 Emotion Technology Company Limited的財產。
12.在任何情況下,Emotion Technology Company Limited均不對以下任何一項直接或間接損失承擔責任:
a)第三方要求您賠償損失或損害。
b)您的記錄,信息或數據的丟失或損壞;
c)經濟後果性損害,包括利潤損失。
13.維修前,客戶應自行備份自己的硬盤內容。情感科技有限公司不提供硬盤備份服務。
14.如果進行維修,則硬盤中的內容​​可能會被破壞,並且不會提前通知客戶。情感技術有限公司對因維修而丟失的任何數據,記錄或程序概不負責。
15. Emotion Technology Company Limited只應兌現Emotion Technology Company Limited發行的保修卡或保修標籤。
16.如有損壞或遺失,將不提供保修卡/標籤或補充副本。情感科技有限公司保留向客戶收取新發行費用的權利。
17.如果需要在國外進行保修服務,則客戶有責任以自己的帳戶將產品交付給香港情感科技有限公司服務中心。情感技術有限公司應負責在維修後通過快遞服務將產品退還給客戶,但不包括任何關稅,稅金或徵費。
18.如有任何爭議,情感科技有限公司保留最終決定權。

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