Returns
1. Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

2. To be eligible for a return, the returned merchandise must be in the same condition as when you received it. You’re also responsible for any shipping costs.

3. To complete your return, we require a receipt or proof of purchase.

4. Please do not send your purchase back to the manufacturer.

5. There are certain situations where only partial refunds are granted (if applicable)
(a) Health & Beauty, Personal Care products that has been opened
(b) Any item not in its original condition, is damaged or missing parts for reasons not due to our error
(c) Any item that is returned more than 7 days after delivery

Refunds (if applicable)
1. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

2. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

3. Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us info@e-motech.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@e-motech.com and send your item following address.

Emotion Technology Co Ltd
Unit G, 5/F, Ford Glory Plaza,
37 Wing Hong Street,
Lai Chi Kok
Tel: 3427 3627

Shipping
To return your product, you should mail your product to the above address.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You must using a TRACKABLE shipping service, otherwise we don’t guarantee that we will receive your returned item.

退貨
1.我們的政策有效期為7天。如果您購買後已過去7天，我們將無法為您提供退款或交換。

2.為了有資格獲得退貨，退回的商品必須與您收到商品時的狀況相同。您還要承擔所有運輸費用。

3.為了完成您的退貨，我們需要收據或購買證明。

4.請不要將您的購買退回給製造商。

5.在某些情況下，僅部分退款（如適用）
（a）已打開的健康與美容，個人護理產品
（b）由於我們的錯誤而導致的任何非原始狀態，損壞或丟失的零件
（c）交貨後超過7天退回的任何物品

退款（如適用）
1.收到並檢查您的退貨後，我們將向您發送電子郵件，通知您我們已經收到您退回的物品。我們還將通知您批准或拒絕退款。

2.如果您獲得批准，則會處理您的退款，並在一定天數內自動將信用額度應用於您的信用卡或原始付款方式。

3.退款逾期或遺失（如果適用）
如果您尚未收到退款，請先再次檢查您的銀行帳戶。
然後與您的信用卡公司聯繫，可能需要一些時間才能正式發布退款。接下來，請與您的銀行聯繫。退款通常需要一些處理時間。
如果您已完成所有步驟，但仍未收到退款，請與我們聯繫 info@e-motech.com。

減價商品（如適用）
只可退還正價商品，非常抱歉，減價商品無法退款。

換貨（如適用）
我們僅在物品有缺陷或損壞時才進行更換。如果您需要將其交換為同一物品，請給我們發送電子郵件至info@e-motech.com，並在以下地址發送您的物品。

動感科技(香港)有限公司
荔枝角永康街37號
福源廣場5樓G室

電話：3427 3627

運輸
要退貨，您應該將產品郵寄到上述地址。

您將負責為退還物品支付自己的運輸費用。運輸費用概不退還。如果您收到退款，將從您的退款中扣除退貨運費。

根據您的住所，您的所交換產品到達時間可能會有所不同。

您必須使用追踪運輸服務，否則我們無法保證會收到您退回的物品。